ABOUT

A digital product ecosystem designed to transform the energy market into a simpler, more accessible, and participatory system, with tools built for energy communities, professionals, and citizens.

CONTEXT

An internal project for Koala’s energy platform.

CATEGORY

dashboard

YEAR

2025/26

KOALA: Energy platform dashboard

KOALA: Energy platform dashboard

Problem

Solution

Process

The energy sector is going through a major transformation: new models such as Renewable Energy Communities allow citizens, businesses, and public entities to become active participants in the energy system.

However, designing digital tools for this sector means dealing with a unique level of complexity. Every user has different needs: an administrator needs to manage members and documentation, a professional needs to manage clients and processes, while citizens need to understand a highly technical and regulated world.

On top of this complexity come regulatory constraints, bureaucratic processes, and requirements defined by organizations such as GSE and ARERA.

The challenge was not simply digitizing existing processes, but creating an experience capable of making a complex system easier to understand and manage without losing accuracy.

Problem

Solution

Process

The energy sector is going through a major transformation: new models such as Renewable Energy Communities allow citizens, businesses, and public entities to become active participants in the energy system.

However, designing digital tools for this sector means dealing with a unique level of complexity. Every user has different needs: an administrator needs to manage members and documentation, a professional needs to manage clients and processes, while citizens need to understand a highly technical and regulated world.

On top of this complexity come regulatory constraints, bureaucratic processes, and requirements defined by organizations such as GSE and ARERA.

The challenge was not simply digitizing existing processes, but creating an experience capable of making a complex system easier to understand and manage without losing accuracy.

2

2

digital products released in a year

30%

30%

less time spent on daily operations